About Us

Direct Access, Inc. has garnered a well-earned reputation as a premier leader in the logistics management and solutions arena. We also have become one of the top service providers in the 3rd party shipping industry.

Our extensive contacts and relationships with carriers benefits our clients by providing them with the absolute best shipping rates available to the general public.

Our company and our carriers use the latest technological advancements available to our businesses to ensure quick and accurate deliveries. We also use RF scanners and customized bar codes in our facilities for inventory and shipping management.

Some Of Our Service Highlights

High-Tech Solutions: We are always on the lookout for new and innovative ways to service our customers. There are always new creative solutions being developed and we want to do all we can to improve on our services. New software and equipment that is specific to our industry is being created every day. We encourage all customers to take part in our EDI interface for an optimum experience.

Unparalled Logistics Processing: Our facilities can accommodate special storage needs of all types. Climate control and temperature control are just a few of the specialized accommodations we offer to our customers. Shrink wrapping and heat tunneling are some other options that our customers can select as options to add to the standard shipping and storage plans.

Our options also include consulting services to maximize and streamline existing procedures within your company.

We have a plan for everyone and all existing plans can be customized to fit individual business needs as necessary.

Responsive Customer Service: Our dedicated customer service staff is incredibly responsive to customer communications. There are several ways to contact our CS reps: e-mail, phone and the best choice – support ticket via online account access. Their goal is to provide an immediate and satisfactory resolution to each issue presented to them.


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Customer Support

Hours of Operation: Monday - Friday,
8am to 5pm (PST)

Toll free number: (800) 761-6355

At Direct Access, Inc. customer service and support is given the highest priority. Our staff receives comprehensive and ongoing training to ensure they provide the very best in service and performance to our customers. In the event you need to contact our support staff, please give us a call us or e-mail us.

© 2009 - 2017 Direct Access, Inc. All rights reserved.