Why Choose Parceller.com

We believe our standing as a global shipping and logistics management leader speaks for itself. The reputation is hard earned and we make every effort to maintain that standing. Commitment to excellence is part of our company mission and it pays off.

Here are some specific ways that Direct Access, Inc. sets itself apart from our competition:

  • We work as an extension of your own staff to streamline processes to ensure uninterrupted flow of shipments and workloads.
  • Our customer service representatives are well-trained and act as liaisons between our company and yours. They are trained to be anticipatory of your needs and to provide quick and satisfying solutions in response to your inquiries.
  • We have an extensive network of carriers that we have established relationships with over the years. We pass on the amazing rates that we get from them on to our customers.
  • We try to offer customization of services wherever possible. Even though we strive to cover the needs of all customers, sometimes there is something they need that we haven’t thought of – this is why we offer the option to customize. Customizing also allows customers to pick and choose the services they need.

Please contact us to find out all of the unique ways we can help you and your business succeed. We consider ourselves partners with each of our clients and believe our success is directly tied to the success of our customers.


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Customer Support

Hours of Operation: Monday - Friday,
8am to 5pm (PST)

Toll free number: (800) 761-6355

At Direct Access, Inc. customer service and support is given the highest priority. Our staff receives comprehensive and ongoing training to ensure they provide the very best in service and performance to our customers. In the event you need to contact our support staff, please give us a call us or e-mail us.

© 2009 - 2017 Direct Access, Inc. All rights reserved.